empathy at work™

OPTIMIZE COLLABORATION ACROSS YOUR ORGANIZATION

MAKE MEETINGS PRODUCTIVE

No one likes useless meetings that feel like a waste of time. Heartware helps you improve remote and co-located meetings for less frustration and more collaboration.

REDUCE WASTEFUL WORKFLOWS

With our systems engineering approach, Heartware helps teams uncover optimization opportunities in their operations to reduce waste and improve results.

DEVELOP EFFECTIVE LEADERS

Leaders and managers who compassionately challenge their teams get better results. Heartware helps organizations strike the right balance with custom training & consulting.

RESOLVE PERSONAL CONFLICTS

When people can’t work together, you can’t get work done. We help individuals resolve disagreements themselves — reducing the load on strained and stressed HR departments.

Solve problems faster

Diverse teams that can collaborate effectively are more creative and innovative. In today’s complex dynamic market, collaboration is the key to your competitive advantage.

Improve agile efforts

Frameworks like SAFe, Scrum, and Kanban, need a solid foundation of trust and communication to work. Heartware specializes in strengthening collaboration for better software development.

Make Empathy Work™

Introduction to Technical Empathy

In this FREE mini-course, you'll learn how to look at empathy in a new and nuanced way to apply it effectively in your life and work.


✓ Explore technical empathy
✓ Debunk common myths
✓ Delve into practical applications
Andrea Goulet, a women with short dark hair and glasses, smiles brightly with her fist tucked under her chin

with Andrea Goulet
Co-Founder & Chief Technical Officer
Heartware

Collaboration is Mission Critical

Your business depends on teams that can work together effectively. Heartware helps you scale empathy across your organization and embed healthy collaboration into your operations.

COMMUNICATE with confidence

High-performing teams use empathy to collaborate effectively. At Heartware, we work with individuals, teams, and organizations to create clear communication structures that build trust, reduce rivalries, and enhance understanding.

Build a Compassion-based culture

Teams whose members are empathically supported are more engaged, motivated, productive, and satisfied. Investing in your staff’s health and well-being brings big benefits. At Heartware, we help leaders build cultures using compassionate accountability for operational resilience.

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A smiling black woman with glasses and headphones is sitting at a desk and celebrating something unseen on her computer screen.
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meet challenges with creativity

Humans have been using empathy for problem-solving since prehistoric times. At Heartware, we help you harness the power of empathy to understand complex challenges, identify specific opportunities, and implement positive change.

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Code with ethics and equity

Empathy helps you consider the people who will be impacted by the design and development decisions you make. Heartware trains software teams to use compassion in real time to make ethical decision-making part of their daily work.

Our Approach

Create in context.

Our custom-created content is always aligned with your business goals so you can track results.

Reach for the research.

We’re constantly incorporating the latest scientific research from peer-reviewed studies into our work.

Teach the technical.

With a systems engineering approach, we dive into the nuance, detail, and specifics engineers crave.

Promote the practical.

We make empathy accessible and actionable with concrete, specific, and relevant examples.

Featured Training Topics

Empathy Training for Every Budget

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FREE community events

Join us at Empathy in Tech to access free training and connect with a community of compassionate people in the tech industry.

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IndividualS &
Small groupS

Learn how to apply empathy in your specific situation with personalized coaching sessions for you and your team.

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Corporate & ENTERPRISE

Discover how to operationalize empathy throughout your organization with custom consulting and curriculum development.

Empathy is the key to solving some of the most complex problems software developers and tech teams face. 

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